Terms & Conditions
Please read the following terms and conditions carefully before registering, accessing, browsing, downloading or using the site. By accessing or using the site or by using the service, you agree to be bound by these terms and conditions set forth below including any additional guidelines and future modifications. If at any time you do not agree to these terms and conditions or do not wish to be bound by these terms and conditions, you may not access or use the site and immediately terminate your use of the services. Your Agreement to these Terms and Conditions of Service The Terms and Conditions (as may be amended from time to time, the "Agreement") is a legal contract between you, an individual customer, member, user, or beneficiary of this service of at least 18 years of age ("You"), and Mobifast Mobile Solutions Private Limited (together with its subsidiaries and other affiliates, "us", "we", "Mobifast" or "Mobifast"), regarding Your use of our prepaid mobile/DTH recharge purchasing services (known as "Service") to purchase prepaid mobile/DTH recharge (known as "Recharge") and related Services. The www.Mobifast.com web-site (known as the "Site") and Service is subject to your compliance with the terms and conditions set forth below including all exhibits. Mobifast reserves the right, at its sole discretion, to revise, add, or delete portions of these terms and conditions any time without further notice. You shall re-visit the "Terms & Conditions" link from time to time to stay abreast of any changes that the "Site" may introduce. The services hereunder are offered by Mobifast, located at: Mobifast Solutions,Private Limited,202 Qutabgarh,Delhi-110039, India.
The services are not available to persons under the age of 18 or to anyone previously suspended or removed from the services by Mobifast. By accepting these Terms & Conditions or by otherwise using the Services or the Site, You represent that You are at least 18 years of age and have not been previously suspended or removed from the Services. You represent and warrant that You have the right, authority, and capacity to enter into this Agreement and to abide by all of the terms and conditions of this Agreement. You shall not impersonate any person or entity, or falsely state or otherwise misrepresent identity, age or affiliation with any person or entity.
We are a Reseller Only. Mobifast does not provide mobile service and is only a reseller of prepaid mobile services by telecommunications service providers or the providers of such prepaid recharge (the 'Telco' or 'Telcos') or other distributors or aggregators of such Telcos. Mobifast is not a warrantor, insurer, or guarantor of the services to be provided by the Telcos. Recharge sold by us to You is sold without recourse against us for any breach of contract by the Telco. Any disputes regarding the quality, minutes provided, cost, expiration, or other terms of the Recharge purchased must be handled directly between You (or the recipient of the Recharge) and the Telco.
By accepting the terms and conditions the customer accepts that Mobifast may send the alerts to the mobile phone number provided by the customer while registering for the service or to any such number replaced and informed by the customer. The customer acknowledges that the alerts will be received only if the mobile phone is in 'On' mode to receive the SMS. If the mobile phone is in 'Off' mode then the customer may not get / get after delay any alerts sent during such period. Mobifast will make best efforts to provide the service and it shall be deemed that the customer shall have received the information sent from Mobifast as an alert on the mobile phone number provided during the course of ticket booking and Mobifast shall not be under any obligation to confirm the authenticity of the person(s) receiving the alert. The customer cannot hold Mobifast liable for non-availability of the service in any manner whatsoever. The customer acknowledges that the SMS service provided by Mobifast is an additional facility provided for the customer's convenience and that it may be susceptible to error, omission and/ or inaccuracy. In the event the customer observes any error in the information provided in the alert, Mobifast shall be immediately informed about the same by the customer and Mobifast will make best possible efforts to rectify the error as early as possible. The customer shall not hold Mobifast liable for any loss, damages, claim, expense including legal cost that may be incurred/ suffered by the customer on account of the SMS facility. The customer acknowledges that the clarity, readability, accuracy, and promptness of providing the service depend on many factors including the infrastructure, connectivity of the service provider. Mobifast shall not be responsible for any non-delivery, delayed delivery or distortion of the alert in any way whatsoever. The customer agrees to indemnify and hold harmless Mobifast and the SMS service provider including its officials from any damages, claims, demands, proceedings, loss, cost, charges and expenses whatsoever including legal charges and attorney fees which Mobifast and the SMS service provider may at any time incur, sustain, suffer or be put to as a consequence of or arising out of (i) misuse, improper or fraudulent information provided by the customer, (ii) the customer providing incorrect number or providing a number that belongs to that of an unrelated third party, and/or (iii) the customer receiving any message relating to the reservation number, travel itinerary information, booking confirmation, modification to a ticket, cancellation of ticket, change in bus schedule, delay, and/or rescheduling from Mobifast and/or the SMS service provider. By accepting the terms and conditions the customer acknowledges and agrees that Mobifast may call the mobile phone number provided by the customer while registering for the service or to any such number replaced and informed by the customer, for the purpose of collecting feedback from the customer regarding their travel, the bus facilities and/or services of the bus operator. Grievances and claims related to the bus journey should be reported to Mobifast support team within 10 days of your travel date.
Use of site
You understand that except for information, products or services clearly indicated as being supplied by the Mobifast, we do not operate, control, or endorse any information, products or services on the Internet in anyway. You also understand that Mobifast cannot and does not guarantee or warrant that files available for downloading through the Site will be free of viruses, worms or other code that may be damaging. You are responsible for implementing procedures to satisfy your particular requirements and for accuracy of data input and output. Prohibited Conduct
By using the Services you agree not to: