Get answers to your queries


Recharge & Bill

No need to panic sometimes it may happen, if your recharge not get success within 1 hour kindly check transaction status in my transactions. If not satisfied contact our customer care.
It happens due to service provider downtime don't worry your recharge will get success once service provider comes online
May be you are chosing wrong operator or You are recharging with wrong amount or you have entered wrong number or operator is down. In this case your amount will be added to your wallet you can use the same with correct details.
Sorry a few operators provides wrong recharge reversal policy in this case mail us at support@paisaonmobile.com with proper description of your recharge

Payments

You can pay using Credit Card, Debit Card, Net Banking, Wallet, UPI etc.
After choosing your desired service kindly proceed to payments select cards and make payments
Yes you can use your internet banking facility to make payments if your bank is in the list.
No There is no any hidden charges all the taxes are to be paid by us

My Account

No there is no any registration fee, registration is absolutely free
Yes your account information is absolutely safe as we follow all neccessary security measures to make your details safe
It is very simple just login to your account select service you want make payment and selected service will be delivered to you instantly on successful payment
May be you are not eligible for cashback or there is no any cashback on selected service
Go to home page and click on Login/Signup and use forgot my password link
It is so simple to close your account just drop a mail to support@paisaonmobile.com from your registered e-mail address for closure of your account same will be deactivated withinn 24 hours.

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